Tag - Dedicated IT Support Team

Dedicated IT Support Team

7 Benefits of Outsourced IT Services

Succeeding in business today requires focus – focus on your business, not on your IT infrastructure. But particularly for small and mid-size businesses (SMBs), the difference between what’s necessary in IT and what isn’t is unclear at best. And too often, non-IT business leaders wind up chasing a lot of red herrings trying to do what’s right to support their goals. Outsourced IT services, also called managed IT services, can be a powerful advantage for SMBs who understand that IT [...]

February 15, 2019 By Managed IT Services, Outsourced IT Support Services , , , 0 Comments
Read more...

8 Qualities of Great On-Site Support Personnel

Let’s face facts. The IT profession has a reputation for strong technical skills but not for incredible interpersonal acumen. Knowing how to do the job is a key requirement of on-site IT support personnel but it falls short of ensuring great service. There are several distinct traits that mark a great tech. If you’re looking for an IT support team that can meet your long-term needs, here are some of the critically important softer skills you should expect from your [...]

November 27, 2018 By blog , , , 0 Comments
Read more...

What Does Outsourced IT Support Offer?

While small and medium size businesses (SMBs) need IT support daily just like larger companies,  it often doesn’t make sense to allocate limited resources to full-time in-house IT support. SMBs frequently settle for part-time support or that friend-of-a-friend-who-knows-computers and find that either resources aren’t available when needed or the results fall short when the chips are down. In these instances, outsourced IT support is a great way to make the most of one’s resources. What is outsourced IT support? It’s [...]

September 20, 2018 By blog, Managed IT Services 0 Comments
Read more...