Phreedom’s managed IT makes IT easy so you can focus on your business

Phreedom managed service offerings remove the risk of managing key aspects of the clients IT infrastructure and provide stringent service levels to allow maximum productivity and uptime, for a fixed budget.

How Phreedom is different

Phreedoms starts out by working to understand your business and your goals so that your IT operations are aligned with the business, rather than forcing you to adapt to your IT Company.  This may seem strange way for an IT company to operate, but we know it is the only way to build the foundation for a long term relationship.

Fixed price – Unlimited support

We provide unlimited IT support for a monthly fixed price.  We do this by working hard on the front of each client relationship to ensure that the IT environment is properly upgraded, standardized and documented so that 1.) The likelihood of an issue is greatly reduced and 2.) When problems do arise, our highly trained staff can respond rapidly and efficiently to address them.  This allows us to deliver superior service levels, receive consistently high client satisfaction scores and continue to invest in our tools and our team.

24/7 Proactive Management for your Network

Remote maintenance, troubleshooting or problem resolution of all servers, network and employee computer issues, including all efforts to keep you running.

24/7 Support for your Employee’s

Around the clock monitoring of the health and operation of all end user workstation to ensure your workforce is empowered with the tools to stay on task. Each covered “User” or employee is given access to our 24/7 Help Desk Support to submit a ticket or provide help when needed.

Security and Compliance

Our network security and compliance provides triple layer security constantly protecting your Email, Web Access and Internal Software. Today’s businesses live and die by their ability to quickly and reliably communicate both internally and externally, with their valued clients and vendor supply chain. Most companies don’t have any good way to measure their security exposure.  On average, we perform security inspection on over 2 million objects every day.

Backup and Disaster Recovery Reassurance

When disaster strikes (and it will), it’s not just having a reliable backup that matters – it’s how quickly can you restore business operations so you can keep your doors open.  Most backup/Disaster Recovery plans fail by either not being properly setup or taking all the needs of the business into consideration.  Too many businesses find out they actually aren’t fully protected until after disaster strikes