Monthly Archives - November 2018

8 Qualities of Great On-Site Support Personnel

Let’s face facts. The IT profession has a reputation for strong technical skills but not for incredible interpersonal acumen. Knowing how to do the job is a key requirement of on-site IT support personnel but it falls short of ensuring great service. There are several distinct traits that mark a great tech. If you’re looking for an IT support team that can meet your long-term needs, here are some of the critically important softer skills you should expect from your [...]

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How to Choose the Right Technology Company

Finding a company to understand your IT needs and provide services to support your business is a big task. Technology is challenging and an important factor in your business success, which is why having the right provider matters so much when it comes to your company’s security, stability and productivity. So how do you best select an IT company to support your business? Trial and error certainly isn’t the best approach because cycling through different providers can create turmoil and [...]

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