Yearly Archives - 2018

8 Qualities of Great On-Site Support Personnel

Let’s face facts. The IT profession has a reputation for strong technical skills but not for incredible interpersonal acumen. Knowing how to do the job is a key requirement of on-site IT support personnel but it falls short of ensuring great service. There are several distinct traits that mark a great tech. If you’re looking for an IT support team that can meet your long-term needs, here are some of the critically important softer skills you should expect from your [...]

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How to Choose the Right Technology Company

Finding a company to understand your IT needs and provide services to support your business is a big task. Technology is challenging and an important factor in your business success, which is why having the right provider matters so much when it comes to your company’s security, stability and productivity. So how do you best select an IT company to support your business? Trial and error certainly isn’t the best approach because cycling through different providers can create turmoil and [...]

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How Outsourcing IT Services Can Be More Profitable for Your Business

All companies need to effectively leverage technology if they want to thrive in the 21st century, but many companies are too small to afford or justify full-time IT staff. Frequently, this leads to increased risk for the company if something goes wrong with networks or software that is essential for the company to function since resources to address the issue may not be readily available. This doesn’t have to be the case, though. Outsourced IT services may offer a solution [...]

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6 IT Security Best Practices for SMBs

When most people think of cyber attacks, big corporations and sprawling governmental organizations are the first entities to come to mind.  However, there is another group that is hit more frequently than these megaliths: small and medium-sized businesses, or SMBs. Any business which employs fewer than 250 people may be classified as a SMB. This means there are more SMBs than corporations and more people who are employed by SMBs. About two-thirds of cyber-attacks target SMBs, so it is [...]

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6 Reasons SMBs Increasingly Rely on Outsourced IT Services

The concept of outsourcing services has some negativity attached to it – loss of control, high costs and often less than expected results. While outsourcing can be a poor arrangement for some services, IT isn’t one of them when it comes to small or midsize businesses (SMBs). In fact, more and more SMBs are finding that outsourced IT is a service model that fits their business with better IT support that allows them to focus more on growing their [...]

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What Does Outsourced IT Support Offer?

While small and medium size businesses (SMBs) need IT support daily just like larger companies,  it often doesn’t make sense to allocate limited resources to full-time in-house IT support. SMBs frequently settle for part-time support or that friend-of-a-friend-who-knows-computers and find that either resources aren’t available when needed or the results fall short when the chips are down. In these instances, outsourced IT support is a great way to make the most of one’s resources. What is outsourced IT support? It’s [...]

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Complete Guide to Managed IT Services for Small Businesses

More businesses than ever are reaping the benefits of managed IT services today. Yet many businesses still don’t know understand how managed IT services can help their business to grow, improve profitability and increase productivity in the workplace. With new features and benefits, managed IT services provide a way for your company to benefit from world-class technology systems and support at a lower cost than providing those services fully in-house. You may be wondering what managed IT services are and [...]

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How Small Businesses Can Get High-End IT Services at Low Cost

Software and technology are constantly changing today, making IT one the most dynamic aspects of running your business. The perceived high cost of new technology often results in outdated systems that have fallen behind on the tech curve. While larger businesses are likely to have skilled in-house staff trained to use and manage the available technology to the best of the company’s advantage, for smaller businesses that is unrealistic and unaffordable. The frequent result? Outdated and compromised IT systems [...]

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8 Offerings a Good IT Services Company Should Provide

Utilizing external IT services can be a turning point in your business success. Managed IT services ensure your software and hardware are suitable for the running of your business and installed and operate correctly. The support you receive along the way benefits the day-to-day running of your IT systems, reduces downtime and costs. And a quality IT services provide will proactively manage you to ensure that risks from external and internal security threats and network failure are minimized. Using external [...]

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Benefits of Outsourcing Your Company’s IT and Network Management

In today’s technology-based business world, it’s important to stay up-to-date with your IT needs to succeed. But technology is dynamic and staying current can challenge small and medium-sized businesses who often can’t afford the internal staffing and expert resources needed to ensure they have the best technical solution deployed. If you feel like you are either lagging behind in your IT or constantly struggling to improve your systems, outsourcing your company’s IT and network management can be a big [...]

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